Refund policy

Unopened products can be returned within 14 days of receipt to qualify for a refund. The product must be returned at your own expense. Please include a note with the reason for your return and email us your tracking number so we can follow the shipment.

Once your return arrives at our apothecary, please allow a few days for your refund to be processed.

Returns can be sent to:
Östra Skyberg Labråten 4
67193 Arvika
Sweden

We are unable to accept returns on opened or used products. That said, your experience matters deeply to us. Every skin is unique. If something doesn’t feel right, arrives damaged, or isn’t working for you, please reach out. We’re always happy to think along with you and find a thoughtful solution.